Quality Policy

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Quality Policy of the HEICHEGROUP

The Target of the HEICHEGROUP is to be recognized as a world-class supplier for technical surfaces within the global automotive industry, mechanical industry and for the medical industry.

We commit ourselves to

Customer Satisfaction
To a zero defect policy as well as to provide our customers with services and products that satisfies or exceeds their requirements and expectations.

Continuous Improvement Processes (CIP)
To monitor and improve the effectiveness of our quality management system.

To support the education and development of our employees, to maintain the CIP idea and to inspire our workforce to use their knowledge and ideas to achieve our goals in the Quality Policy and our business plan.

Management System
To define and supervise all manufacturing and administrative processes, which support the business goals and bring them together in a continuously improved management system which corresponds to all requirements of ISO/TS16949:2009, DIN EN ISO 9001:2004 + Cor 1:2009, DIN EN ISO 14001:2004 and DIN EN ISO 50001:2011.

Environment and Energy Efficiency
To lead our business with consideration for the environment and natural resources of our communities, our country’s, and our people.

To create a safe work environment for our employees and visitors.

Quality Policy of the HEICHEGROUP